Choose the account type and click “Open”. Review all the settings in the pop-up window and change them if needed. Carefully read the documents listed in the bottom of the pop-up window and check “I agree” box if you do. Click “Create”. The account number and the account password will be sent to the email address you provided upon registration.
How do I change my account password in MT4?
1. Open and log into your MT4 terminal.
2. Go to Tools > Options > Server.
3. Click the "Change" button.
4. Enter your current password and your new password. Click "OK".
How do I restore my trading account password?
Log in to your Private Office and choose a trading account. Choose “Password Recovery” option in the right side menu. Enter a new password.
For PCs with low screen resolution and mobile devices:
In the “Trading” tab, click on the account in question and click “Password recovery”. You will need to confirm the change with a one-time confirmation code.
If you used a mobile phone to validate your account:
An SMS will the confirmation code (token) be sent to the phone number you provided upon registration. Enter the digits in the confirmation field and click “Confirm”.
If you used a mobile application to validate your account:
Launch the application on your mobile device and choose “One-time password” option. Enter the digits in your confirmation field on the website and click “Confirm”.
I logged into my account in the trading terminal, but I can’t place a trade, there’s no “New Order” button
It’s likely you accessed your account with your investor’s password. This mode is designed only to see accounts without a possibility of trading. Try pressing F9, if “New Order” window doesn’t open, it means that you’re using investor’s password. You need to sign in with the trading password.
What are your Margin Call and Stop Out?
All information on Margin Call and Stop Out for each account type can be found here. This level is a ratio of available funds on the account to the amount of security according to the formula: margin level = (equity / used margin) x 100. The defined value can be viewed in the trading terminal in the “Trading” tab.
What are the borders of your floating spreads?
This information is available in the specifications and reflects statistical data for the previous trading day. However, it’s important to remember that spreads reflect the market supply and demand and can change depending on the time period.
Choose the account type and click “Open”. Review all the settings in the pop up window and change them if needed. Carefully read the documents listed in the bottom of the pop up window and check “I agree” box if you do. Click “Create”. The account number and the account password will be sent to the email address you provided upon registration.